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Teltek Blog

Frustrated Customer

Does this look familiar? Is this what it feels like when you have to deal with your phone and internet service provider? There are really only two options of how to choose a service provider: (1) you can work with the SP directly, or (2) you can work with a broker--and that is where Teltek comes in! We are an experienced and professional broker, representing...

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Zultys Cloud Services

Zultys is a premier provider in business-class service and unified communications. Zultys helps businesses communicate and collaborate effectively, and now with Zultys Cloud Services, you can put everything in the cloud so that there is less to manage. It is becoming increasingly popular for businesses to move to the cloud in order to take advantage of the business continuity and cost savings. However, to this point,...

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  In a recent blog post, we highlighted NEC's  new approach to the desk phone with a "tablet like experience." Avaya has another solution, let's call it BYODeskphone?  The E100 Series aims to combine the using your favorite device (tablet, or smart phone) with your desk phone for an integrated mobile experience.   By combining a dock with secure connection to your corporate network with superb audio quality,...

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What do you do with all of the business cards that you collect at networking events, expositions, foot prospecting, etc.? Do you have business cards piling up on your desk because you're too busy to keep up with them, and now it will take forever to individually send out an email to all of them? With Microsoft Word, you can send out an email blast...

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  The stakes have never been higher! Make sure that you're setting your business up for success by empowering your call center with the technology they need to service your clients.  Not sure where to start? Teltek can help you meet and ever better exceed your customers expectations. Reduce abandon rates and improve customer experience in 3 easy steps: Add a call back option.  Be proactive! Rather than make...

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