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Teltek Blog

Two options:   Implement a basic call accounting package like Veramark eCAS and gain access to various reporting functions.   One of Teltek’s customers invented the following: Run System Monitor with only the call log filter enabled. That will give the exact same data Delta Server used to provide. “I’ve left it up for 4 days now and it has no system performance hit and it...

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While the Heartbleed exploit is known to have existed since 2012, it has reached front of mind status now with users everywhere as more and more fall victim to the aftermath of this encryption flaw.    As a consumer and user of technology, passwords help us gain access to our user accounts with vendors, social media accounts and cloud storage for our files.  Earlier in the year...

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The variance in speed is probably because FIOS does not offer dedicated bandwidth, instead it is variable similar to DSL or cable modems, it is a basic oversubscription model. T1 circuits offer dedicated bandwidth so you are guaranteed the amount of bandwidth that you subscribe to. The cost to achieve dedicated speeds comparable to FIOS may not be feasible for most small businesses. Teltek is a Certified Avaya Business...

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While I think we've all become pretty accustomed to seeing Google and Microsoft competing with mobile device offerings, there’s another big arena where the two are battling, the Cloud.  Add Amazon to the mix and this has become an all-out war for market share.   This lineup of giants competing proves just how lucrative the Cloud market has become. And there is no questioning why.  Cloud computing offers customers...

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The 4620 and 4620SW SW IP Telephones have the exact same appearance, user interface, and functionality. The phones do have somewhat different internal circuitry, and, unlike the 4620, the 4620SW supports Russian and multi-byte characters (Chinese, Japanese, and Hebrew), as covered in Selecting an Alternate Language in Chapter 6: 4620/4620SW/4621SW IP Telephone Options. When the term “4620” is used anywhere in this article, the information also...

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Do you have a company policy on personal devices?  Many companies are moving away from providing corporate devices (ex: phones) directly, rather urging employees to Bring Your Own Device (BYOD.)  In fact, according to Gartner, 38 percent of companies expect to move to a BYOD rather than providing devices by 2017.    Outside of replacing corporate provided phones, BYOD could also apply to personal tablets and...

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