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Teltek Blog

As of January 1, 2014, all web browsers and Certification Authorities (CAs) will no longer sell or support 1024-bit RSA certificates to comply with NIST Special Publication 800-131A. That means if you’re still using the 1024-bit version you’ll need to upgrade w/i the next 2 weeks.   It’s important to note that this change is not driven by Dell SoniWall but rather Certificate Authorities to enforce...

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Two more terms we hear getting thrown around over the past few years are Cloud Computing and virtualization. While both are helping businesses to make the most of resources and lower costs they quite different.   Simply put, virtualization is the process of simulating “virtual” versions of infrastructure resources, such as computing environments, operating systems, storage devices or network components, as opposed to creating actual or physical versions...

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I recently received an email from the CIO of MCL Direct, a marketing and distribution firm that represents the increasingly popular universal phone system call accounting and call recording software. At the bottom of his email he had his November thought: “I believe two people can look at the exact same thing and see something totally different”. What a simple but great set of words!   This got...

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The newest Chronicall module, Agent Dashboards, is just what you need to take the “work” out of teamwork and turn each agent’s desktop into a powerful and connected Chronicall workstation. Agent Dashboards bring real-time data to each agent's screen with customizable desktop widgets, pop-up call notifications, DND and logout reason codes, the ability to specify call notes and account codes, and much more, all without needing...

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When it comes to connectivity, all of the options (and incessant marketing) can be a bit overwhelming.  How do you decide what’s best for your business?  How can you compare the different options?   That’s where partnering with the Teltek team can help.  We can explain the different options and help you decide what is best for your organization.  Lately, we’ve been fielding a lot of questions about...

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