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Teltek Blog

I recently received an email from the CIO of MCL Direct, a marketing and distribution firm that represents the increasingly popular universal phone system call accounting and call recording software. At the bottom of his email he had his November thought: “I believe two people can look at the exact same thing and see something totally different”. What a simple but great set of words!   This got...

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The newest Chronicall module, Agent Dashboards, is just what you need to take the “work” out of teamwork and turn each agent’s desktop into a powerful and connected Chronicall workstation. Agent Dashboards bring real-time data to each agent's screen with customizable desktop widgets, pop-up call notifications, DND and logout reason codes, the ability to specify call notes and account codes, and much more, all without needing...

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When it comes to connectivity, all of the options (and incessant marketing) can be a bit overwhelming.  How do you decide what’s best for your business?  How can you compare the different options?   That’s where partnering with the Teltek team can help.  We can explain the different options and help you decide what is best for your organization.  Lately, we’ve been fielding a lot of questions about...

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Whether you’re a traditional office, a retailer or in hospitality, offering Wifi to your patrons, guests and employees is almost expected nowadays.  Great news -Comcast now offers two Business WiFi services for their business customers in this area at no extra cost! Public WiFi (Xfinity WiFi Hotspot) – a public WiFi connection for patrons and customers Private Business WiFi – a private/secure WiFi connection to...

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 . . . posting another open letter to consumers on its website.   The letter tells consumers that the “for sale” sign has been taken down after a strategic investment from Fairfax Financial amongst others,  “which represents a vote of confidence in the future of BlackBerry.”  BlackBerry further asserts that they have a renewed focus on getting back their “heritage and roots – delivering enterprise-grade, end-to-end mobile...

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  <div align="center" style="border: 1px solid rgb(204, 204, 204); width: 140px; text-align: center; color: rgb(249, 249, 255); font-size: 12px; font-weight: bold; background-color: rgb(142, 9, 44);"><a style="color: rgb(249, 249, 255); font-size: inherit; text-decoration: none;" href="http://mycountdown.org/My_Countdown/My_countdown/">My Countdown </a></div> //   For small businesses this year, New Year’s Eve won’t just be a time to reflect on their progress over the past 12 months.  If you’re looking to improve your business,...

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