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Teltek Blog

[caption id="attachment_11117" align="aligncenter" width="300"] Photo c/o Ken Koons, Carroll County Times[/caption]   Monday started out as any normal week would at Teltek HQ in Westminster.  Everyone arrived, got a cup of coffee, chatted briefly about the happenings of the weekend and got to work.   Everything was fine until people started to ask “do you smell gas?”  Teltek called emergency officials and within a few minutes everyone was...

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Avaya  has just made their latest version of IP Office, 9.0, generally available.  The new 9.0 will allow support of up to 2,000 users in a single platform, adds support for VMware to ease in the flexibility of deployment and delivers access to the largest range of endpoints to enable anywhere working.   The new release was developed from the ground up to enable midmarket companies to...

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Avaya announced that they have acquired ITNavigator, a leader in cloud, social media, reporting and management solutions.  Avaya is excited about this acquisition as it will accelerate their Collaborative Cloud and Contact Center portfolios. Avaya is committed to providing customers with flexible deployment options and this latest acquisition will “add key management, reporting, and social media capabilities highlighted by their simple, easy to use features”. In...

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Toll Fraud?  You might ask . . . is she referring to someone swiping my EZ-Pass? While that would also be extremely aggravating, no, actually I’m talking about hackers attacking your phone system and racking up massive long distance charges on your account.   This can result in tens of thousands of dollars in fraudulent charges showing up on your bill. Hackers can gain access to your...

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-- This past week, two Washington, DC based Teltek customers have reported that someone has contacted their office representing themselves as an Avaya employee. In these calls the caller stating that “the Avaya phone system they [customer] are using has been discontinued and they must upgrade to be able to get support”. In both cases this was reported to Teltek and it was determined to be...

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