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Teltek Blog

-- Members of Teltek recently attended an Accelerent Business Breakfast in Silver Spring, Maryland with roughly 200 other local area business owners to network and listen to Josh Bernstein speak about his experiences as an international explorer, author, survival expert, anthropologist, and TV host. Josh is best known as the host of the History Channel's Digging for the Truth TV Series. During the presentation members of Target America, a traveling...

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A current medical client of Teltek’s recently asked: “We have multiple office locations with an Avaya IP Office phone system, currently when patients are put on hold there is silence.  Can you forward to us some options to consider while our patients are holding? “ Here’s was our response: There are several options to consider when looking at music or advertising on hold. Most importantly you want to comply with...

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  There are a few options to consider when choosing a phone system for a small office . . .   A Hosted System would allow you to pay a monthly “per phone” access fee for all of the features you need including lines or phone numbers and related usage associated with each of the voice over IP (VoIP) phones.  Fax lines could be handled directly through your internet service provider,...

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Normally when someone says’s the words cheaper, competition and China to me in the same sentence I assume they’re talking about a competitive product being manufactured in China for sale to American consumers. . . after all aren’t we the biggest consumers in the world?  However, while Americans have led the charge in overall consumerism historically, one can’t deny the importance of China on the global...

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Imagine a world where you need to be constantly available to your existing and potential customers AND have the ability to be physically present and responsive to their needs at all times.  Sound familiar?  While this may resonate to some degree with all of us, regardless of industry, if you’re in hospitality this is definitely a daily reality.   In hospitality, you need direct links to your...

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Congratulations!  You’ve decided to implement Xima software, a comprehensive call reporting application.  You’re on your way to unparalleled access to call data for reporting and analysis.   However, acquiring the right technology to run your business is only ½ of the battle . . . learning how to use it is equally important.   Not to fear, Teltek can help!   In addition to technology acquisition and implementation...

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