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Teltek Blog

Imagine a world where you need to be constantly available to your existing and potential customers AND have the ability to be physically present and responsive to their needs at all times.  Sound familiar?  While this may resonate to some degree with all of us, regardless of industry, if you’re in hospitality this is definitely a daily reality.   In hospitality, you need direct links to your...

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Congratulations!  You’ve decided to implement Xima software, a comprehensive call reporting application.  You’re on your way to unparalleled access to call data for reporting and analysis.   However, acquiring the right technology to run your business is only ½ of the battle . . . learning how to use it is equally important.   Not to fear, Teltek can help!   In addition to technology acquisition and implementation...

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In addition to the tools you’ve come to expect from Xima’s Chronicall call reporting application, the addition of the Recording Library Module allows for unparalleled access to data for reporting and analysis.    Now in addition to understanding the life of a call from “cradle to grave,” such as hold, transfer, conference and park, you’ll also be able to playback the recorded wave files from Avaya...

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  When a new OS update is released many of us rush to update, excited about the promise of advanced productivity and security.  However, with the new iOS 7 update many are finding compatibility issues with their mobile applications; the Avaya mobile clients are no exception.  To ensure interoperability and a smooth transition, Avaya recommends that customers should “ensure that users are updated with compatible versions of...

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Keith Scott, the owner of TALLspeaking Hosted by the Carroll County Chamber of Commerce, Mr. Keith Scott, the owner of TALLspeaking addressed the crowd of about 50 fellow Carroll County, MD business owners on the morning of September 17th, 2013. He covered topics such as, analyzing your audience, why we get nervous speaking in public, understanding body language and reducing filler words. TALLspeaking is a Baltimore,...

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As you may know EnGenius Technologies makes wireless phones with insane range, like the DuraFon1X.  Because their phones can cover areas of up to 250,000 square feet, they’ve been the go to in wireless phones for use in manufacturing plants, warehouses, retail stores and healthcare environments and even outdoors for years.   They are an established leader in in-premise mobility communications; therefore, it only seems natural that...

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