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Teltek Blog

The TELES CELLX® cellular gateway is a helpful device to have in place as a disaster recovery tool to back up your phone system. This product can support ISDN, PRI, analog or VoIP Telephony connections. In the unfortunate event of landline or IP network failure, voice service is automatically and temporarily re-routed over the cellular network so your business can continue to place and receive calls until the...

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Avaya Meeting Exchange 6.2 became generally available in February 2013. Meeting Exchange® is a fantastic collaboration tool that is flexible, easy to manage and cost-effective. This product combines proven audio conferencing capabilities from Avaya with an array of market-leading enterprise collaboration tools to provide enterprise users with the ability to launch and manage virtual conferences. The feature and deployment options provided by Meeting Exchange allow users to customize...

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Did everyone have an enjoyable St. Patrick's Day? I sure hope so, my day was really fun :)   It's tough to have such a popular party day fall on a Sunday since it's a "school night" for most of us. In case you had a few too many green beers (or margaritas) yesterday, I have compiled some hangover cures I found online. Mondays are difficult enough...

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Jennifer in Arlington, VA asks: How often should I back up my computer and how do I accomplish this? In the technology realm, backups and redundancies are a way of life. In the event of power loss, theft or disaster, you want to make sure everything on your computer is saved somewhere. Items you will want to back up frequently include your: *operating system *documents *applications *media: photos, video and music There are two types of...

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NEC recently released the SL1100 Communications Analyst, a call accounting software program. This handy tool allows you to monitor and analyze telephone calls, understand telephone usage and utilize that information to improve the overall experience of your callers and your office's efficiency. Incoming and outgoing calls are tracked accurately along with the date and time of the call. Communications Analyst increases productivity, facilitates billing, and helps detect...

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