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Teltek Blog

Jennifer in Arlington, VA asks: How often should I back up my computer and how do I accomplish this? In the technology realm, backups and redundancies are a way of life. In the event of power loss, theft or disaster, you want to make sure everything on your computer is saved somewhere. Items you will want to back up frequently include your: *operating system *documents *applications *media: photos, video and music There are two types of...

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NEC recently released the SL1100 Communications Analyst, a call accounting software program. This handy tool allows you to monitor and analyze telephone calls, understand telephone usage and utilize that information to improve the overall experience of your callers and your office's efficiency. Incoming and outgoing calls are tracked accurately along with the date and time of the call. Communications Analyst increases productivity, facilitates billing, and helps detect...

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House of Cards is an exciting political drama and a Netflix original series featuring Kevin Spacey as Congressman Francis Underwood and Robin Wright as his wife, Claire. The first season premiered on February 1, 2013 on Netflix and a second season of 13 episodes is currently in production. The story follows the political maneuvering of Majority Whip Francis Underwood after he’s passed over for a Secretary of State position...

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Microsoft is a true pioneer when it comes to developing new technologies and implementing them. To showcase what they have created and how those creations will be be incorporated into our everyday lives, Microsoft built a futuristic full-scale model home in a building on its Redwood, Washington headquarters campus. Visitors are encouraged to explore this home to see the technological possibilities at work in a domestic environment. Last week,...

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Last year around this time, my GOW column featured Spring Fashion accessory trends. Well, it's a new year and there are exciting developments in store (pun intended) for 2013!   Once again, I defer to the stylish gurus of Harper's Bazaar to tell us what is hot this season, so here is the scoop:   1. Transparency: crystal clear bags and lucite heels on shoes (careful what you keep...

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[caption id="attachment_9529" align="aligncenter" width="300"] MOH Player[/caption] No one likes to be placed on hold, but sometimes it's necessary. For those times when we do have to ask a customer, patient or client to stay on the line, let's do what we can to make that as enjoyable as possible!   MOH Player is here to help you achieve that on hold goal.   Offering the latest in Music/Message on hold...

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