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Teltek Blog

This time of year we are all especially vulnerable to ice and snow storms and the havoc they can create. Heavy snow and ice coatings can drag down power lines and lead to the loss of electricity to your business.   If you have the proper measures in place, you can avoid or mitigate the damage or chaos that can result from power loss. Here are a few...

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Some Avaya IP Office users may experience a low level of whistling or whining noises into the analog voice band spectrum. The issue is inconsistent and may be affected by temperature.   It has been determined that a small number of IP Office IP500 V2 control units may exhibit this issue when connected to an analog trunk via the analog trunk module, ATM (700417405) or the ATM...

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Rebecca in Harrisburg, PA asks: My office has a strict No Social Media policy, but our employees still frequent Facebook and Twitter and it's affecting our productivity as a company. What steps can we take to prevent this from happening?   First and foremost, make sure your employees know about that policy. It should be in writing and clearly outline what is permitted and what is not acceptable...

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It's not every day that your home team is in the Super Bowl, the biggest sporting event of the year! Living in Baltimore City is an awesome experience and watching how this city rallies around our team is a sight to behold!   Every Purple Friday of the football season was widely recognized in Baltimore with the wearing of team jerseys and flags and banners hung everywhere just added...

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Starting Monday, February 4th, Avaya's price increase on certain phone models and other equipment goes into effect. The approximately 10% price adjustment will primarly affect IP Office and Communications Manager products. Specifically affected are IP and Digital phones in the 1400, 9400 and 9600 series.   If you are on the fence about purchasing phones for your Avaya IP Office phone system or upgrading your current phone system to IP...

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When visiting the sites of prospective customers, our Account Executives and Technicians will sometimes report that they observed a "Frankensystem" otherwise, known as a disaster waiting to happen.   Here are a few examples of Frankensystems:   *a collection of various analog phones wired together *multiple answering machines being used in lieu of voice mail *several power strips looped together   Frankenstein was a very scary creature due to the fact that he was built from...

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