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Teltek Blog

Last week, Yahoo confirmed reports that 450,000 passwords and email addresses belonging to Yahoo Voices users had been breached from an older file from Yahoo Contributor Network, which contained Yahoo, Gmail, Hotmail and other email addresses. Yahoo Contributor Network is an online platform for people to share video, audio and slide shows While most of the leaked data appears to be outdated, the hackers may have been able to access personal,...

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Over the weekend I watched Mission: Impossible - Ghost Protocol on dvd. It's the fourth installment in a series of action movies starring Tom Cruise and inspired by the 60s TV Show by the same name. These movies feature a crack team of highly skilled covert operatives who know how to kick butt, speak foreign languages and deploy very cool hi-tech gadgets to save the day. They have exciting adventures all around the world, are...

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Avaya AuraWorkforce Optimization or AAWO is defined on Avaya's web site as an "analytics-driven offering that lets organizations capture, analyze and act on information to improve workforce performance, customer interactions and customer service processes." How can your company benefit from utilizing this product? AAWO accomplishes these objectives by extracting information and automating certain tasks through four essential functions: Contact Recording and Quality Monitoring: this feature provides a supervisor with the...

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One of the really cool features of the NEC DSX phone system is the Temperature Display.  This is an option that will show the outside temperature on the first line of the telephone display. The temperature reading is obtained from the National Weather Service and is based on the site’s Zip Code. On July 3, 2012, the National Weather Service made a change to their website which made...

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On July 6th, Baltimore Mayor Stephanie Rawlings-Blake announced the appointment of Chris Tonjes as the new Chief Information Officer in the Mayor’s Office of Information Technology (MOIT). Mr. Tonjes is presently employed as CIO for the DC Public Library. Among his accomplishments, Tonjes oversaw the creation of the first-ever iPhone app for a library, the DCPL app! Tonjes will commence his new role on July 23, 2012. His CIO predecessor, Rico...

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On Friday, we advised that the FBI's temporary internet solution to circumvent the DNSChanger mayhem would be disconnected today. Click here to read that blog. A detailed explanation of the story can be found on the FBI's website at this link. The safety net was pulled away at 12:01 a.m. this morning, leaving many users (an estimated 46,000) without the ability to access the internet. For those of you who find...

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