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Avaya Tag

enhance your avaya phone system

Have you updated your phone system since you opened your business? Do you have the bare minimum of features needed to get your job done, or are you struggling under the weight of too many useless elements you don’t use? The Xima software suite is designed to change the way that you use your business phones and equip you with the data that you need...

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Cloud Technology for Your Business

Which tools are best for your business?   Let’s face it: businesses today require both literal and figurative desks. We check our email at home from our desktop computers, we send replies at the doctor’s office from our mobile devices, and we make phone calls from our cars. Even within the office itself, we are communicating electronically without always sitting at our desks. Thus, since our jobs...

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  In a recent blog post, we highlighted NEC's  new approach to the desk phone with a "tablet like experience." Avaya has another solution, let's call it BYODeskphone?  The E100 Series aims to combine the using your favorite device (tablet, or smart phone) with your desk phone for an integrated mobile experience.   By combining a dock with secure connection to your corporate network with superb audio quality,...

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Check out the video to learn how Avaya helps Carlo's Bakery take the Cake Boss!!   Picture it, you're a family owned and operated business that's been going strong since 1910.  You have a great reputation in your neighborhood (and in NYC which is right across the river) and you want to grow.  You're offered and accept the marketing opportunity of a lifetime.  Now the...

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  Not ready (or able) to do a complete systems upgrade but still want to have all of the benefits of Avaya's IP Office?  Check out the video to learn how implementing a partial upgrade could help you save 60% of your original investment by repurposing your existing phone equipment.     IP Office  supports Nortel and Meridian Norstar phone migrations using the following legacy equipment: T7000  T7100 T7208 ...

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Does your contact center management software allow you to manage both inbound and outbound campaigns? How about dynamically and proactively depending on call volume?  Check out this video to learn how to stop throwing away money and reallocate resources on the fly so you can achieve the highest possible connections at the lowest possible cost with Avaya Aura Contact Center and Proactive Outreach Manager.     Teltek is a Certified Avaya Business...

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Avaya IP Office Release 9.1 contains new, innovative features that will enhance the users experience, productivity, and total management of the IP Office product. With the release of the new Avaya IP Office Release 9.1,  Avaya has  introduced an integrated web collaboration feature. The web collaboration is based on the Avaya Aura Conferencing (AAC) solution, leveraging the best in class capabilities of that platform.  By...

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Avaya has been named as a leader Contact Center Infrastructure for 14th  consecutive year  by Gartner in Magic Quadrant.  With this year's recognition, Avaya is now the only vendor to have been positioned as a leader for this many years running (every year since its inception, in fact.)   Rather than having to piece together a solution from many disparate sources, the report found that buyers of contact...

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Looking  for a more competitive and scaleable call recording solution for use with Avaya IP Office?  Xima is said to be on the cusp of releasing a new voice recording appliance "VRTX" this summer.  The new appliance promises to be easy to install, cost effective and will interoperate with Avaya IP Office (all models) and Avaya Communication Manager (CM).   With the appliance and the appropriate Xima modules...

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