logo

Select Sidearea

Populate the sidearea with useful widgets. It’s simple to add images, categories, latest post, social media icon links, tag clouds, and more.
hello@youremail.com
+1234567890

MyCloud VoIP -Modern Phone System, Built on NetSapiens

Reliable, secure, and flexible cloud calling with mobile apps, analytics, and contact center tools.

What is MyCloud? 

Empowering your workforce with streamlined communications to deliver next-level customer service has never been easier with our UCaaS Solution!

See how working with us can benefit your business today!  

Who it’s for:

SMBs, multi-site businesses, professional services, healthcare, retail, and light-to-mid contact centers.

MyCloud UCaaS is a cloud-based Unified Communications as a Service platform, which integrates various communication tools like voice, video conferencing, messaging, and collaboration into a single, scalable system. It allows businesses to communicate and collaborate more efficiently across different devices and locations, supporting remote work and offering features such as call management, auto-attendants, and optional Microsoft Teams integration.  

    First Name*

    Last Name*

    Company Name

    Job Title

    Email*

    Phone*

    Message

    Key Benefits (Business Outcomes) 

    1. Reliability 

    Geo-redundancy:
    Even if the network fails or disaster strikes, your phones will stay up and running thanks to our platform’s built-in geographic redundancy. 

    What is Geo Reduncancy?

    Geo-redundancy means we have data centers spread across the country, keeping your system running smoothly 24/7/365. And if one center hits a snag or goes one, your services are rerouted to another one, so you’re never interrupted.

    benefits

    The Importance of High Availability (HA)

    The expectations of seamless communication that is crystal clear at any time of day have reached epic levels. High Availability is the term used to describe those expected levels of communication. HA prioritizes VoIP voice packets ensuring clear call quality.
    Without HA, businesses who rely on IP-Based communications experienced decreased productivity, lost revenue, customer dissatisfaction, and a weakened position in the market.

    Map of the United States highlighting our presence.

    Two Critical Elements Contribute to VoIP Network Availability

    critical elements
    Row edge-slant Shape Decorative svg added to bottom

    2. Mobility – MyCloud app and MyCloud Meeting

    With MyCloud Meeting You Can Work From Anywhere 

    Collaboration Made Easy Features like video conferencing, chat, and le sharing make collaboration simple with anyone from anywhere. 

    No Security Sacrifaces Working from anywhere doesn’t mean you have to sacrifice security with our industry-leading data protection. 

    Mobility At Its Best Next-level on-the-go features make joining meetings, taking calls, and accessing important data simple on any device. 

    Undeterred Growth Our platform scales easily no matter how large your geographically dispersed your business gets. 

    Diagram showing three MyCloud user tiers: Simple User, Professional User, and Power User, with their corresponding communication features.

    3. Core features 

    Call Management
    Feautures of MyCloud VoIP
    Call Center
    Call Center Features with MyCloud UCaaS
    Collaboration
    Collaboration with MyCloud
    User Interface & Management
    User Interface VoIP
    Row edge-slant Shape Decorative svg added to bottom

    4. Advance Capabilities 

    AI features 

    • Call recording: Language detection is available for both call recording and voicemail transcription. AI will automatically identify the language in the transcription and handle it accordingly, without requiring any extra configuration. Below is a list of languages that can be automatically detected: Spanish, English, Hindi, Japanese, Russian, Ukrainian, Swedish, Chinese, Portuguese, Dutch, Turkish, French, German, Indonesian, Korean, and Italian.
    My Cloud Platform Call
    • Sentiment Analysis: For sentiment Analysis and Voice Intelligence, English is the only supported language.
    MyCloud UCaaS Platform
    Row edge-slant Shape Decorative svg added to bottom

    PBX Connector for Microsoft Teams

    The PBX Connector is a solution to bridge the gap between your existing PBX UCaaS system and Microsoft Teams – seamlessly linking it and enabling a comprehensive, fully integrated communications platform.

    Thanks to the PBX Connector, no more juggling multiple tools and platforms. Seamlessly integrate all your communications needs – chat, presence, meetings, and softphone – into your Teams platform, creating a cohesive and stress-free work­flow.

    picture (2)

    SMS Connector for Microsoft Teams

    The SMS Connector enables businesses to send and receive SMS and MMS messages directly within Microsoft Teams, helping you stay connected without extra steps.

    Streamline messaging by sending and receiving SMS/MMS directly in Microsoft Teams. Stay organized with synced conversations, collaborate effortlessly, and manage multiple numbers.

    sms teams
    team planting a flag
    At Teltek we make it easier

    CRM Integration

    Say goodbye to soiled conversations and disconnected workfl­ows. With our CRM Integrator, you can effortlessly connect MyCloud, our powerful UCaaS platform, with more than 400+ communication tools. It’s a simple, streamlined way to unify communication, boost team productivity, and gain real-time insights, all in one place. Leverage our easy-to-use CRM Integrator and strengthen your teams’ ability to be more productive than ever with unify communication, real-time information and le sharing, and more.

    mycloud

    MyCloud UCaaS–Security & Compliance

    The imminent and ever-evolving cyber threats businesses face makes it challenging to stay protected. A strong security framework is the only way to reduce the risk of data breaches and compliance failures. With MyCloud UCaaS, risks are mitigated and compliance with industry standards and regulations are never an issue.

    mycloud

    HostedFax

    receive fax

    Ready to simplify your IT with cloud solutions?

    Schedule a consultation today.