IP Office Preferred Edition delivers intelligent communications capabilities that enable staff to collaborate easily and respond quickly to customers and colleagues. With Preferred Edition, businesses can use communications to establish a competitive edge – through intelligent call routing, sophisticated messaging – and call handling and application integration.
IP Office Preferred Edition enhances all the capabilities of Essen tail Edition and much more.
Scalable and Sophisticated VoiceMail
Handles up to 40 simultaneous calls
Makes the entire staff more productive and efficient
Broadcast a single voicemail to all employees, a specific department, or just one team
Address messages by extension or name
Have voicemail messages “find” you and alert you of any new messages
Secure “Meet Me” Conferencing
The built-in 128- party conferencing capability makes it easy for all users to host their own personal password-protection conference bridge (up to 64-parties per conference) to securely collaborate with customers and colleagues. Its unique call capacity lets you host a multitude of calls simultaneously.
Automated Call Recording
With the ability to create an unlimited number of automated attendants (each with an unlimited number of levels), a sophisticated call routing is now a reality for any size business. Customize attendants to handle calls by time of day, days of the week, or other variables. Program attendants to recognize callers and deliver personalized messages to them. Pre-record announcements (holiday greetings, promotions) and schedule then for future use.
Built-in recording of incoming or outgoing calls
Set the frequency of recorded calls (all calls or a percentage of calls)
Record calls on demand with the push of a button
Recordings can be sent directly to voice/email mailboxes as a WAV file attachment for forwarding via email