IT and phone system services Maryland

Our years of supporting telecommunications technology, for our clients and as clients ourselves, have empowered a courteous team of professionals to efficiently implement and provide ongoing support for the following services:

By acting as an intermediary between client and carrier in a “broker” capacity, Teltek consultants guide our clients throughout the sourcing and implementation and “cutover” process. Once deployed Teltek offers a Managed Internet Service Provider (ISP) support package to place and manage trouble tickets, moves, adds and changes so you don’t have the frustration of dealing with long hold times, inaccurate orders and delayed response times.

Additionally, in most instances, our clients find an annual savings of 15-45 percent off their total communications expenses due to promotions, specials and discounted pricing. Let Teltek’s Project Managers and technical staff ensure a smooth and seamless transition.

Weather you purchased your phone system, cameras, computers, cabling or servers from Teltek or not, we can offer piece of mind and savings including:

• • Anti-Virus Software
  • Bandwidth Analysis
  • Email Administration
  • End User and Administrative Training
  • Pathing and Update Management
  • Phone & Internet Service, Repairs & Changes
  • Proactive Onsite Visits
  • Remote Technology Monitoring
  • Remote Troubleshooting
  • Telephone System Programming, Repairs and Training
  • Voice and Data Cabling Installation & Repair

All devices collected will go through a rigorous process to properly and permanently destroy any remaining data so that we can ensure it doesn’t end up in the wrong hands. HIPAA and other compliance standards can be achieved through certified data destruction (hard drive spreading). Equipment that can be reused will be refurbished and donated to local nonprofit organizations and charities or repurposed in other ways. Electronics that cannot be refurbished or redistributed will be properly recycled to prevent toxic chemicals in our nation’s landfills. This service benefits companies and government organizations who have invested in new equipment and are unsure of what to do with their old technology, as well as those who are moving or have gone out of business and need to move their equipment quickly and efficiently. Some contributions may be tax deductible so be sure to check with your tax professional!

Teltek’s certified low-voltage cabling technicians have extensive knowledge in various types of voice and data structured cabling.

• • Aerial & Underground Cabling
  • Audio/Video (Cable TV, CCTV, Projectors, Monitors, Overhead Sound, Music and Paging, Access Control       and Security)
  • Demarcation and Multi-Pari Main Distribution
  • Ethernet Cabling (CAT-5e, CAT-6, CAT6a)
  • Multi and Single Mode Fiber Optic
  • Risers and Intermediate Distribution Frame (IDF) Build Outs