Teltek Systems is a second-generation technology solutions integrator founded in 1996. Based in Maryland and Washington, D.C., we provide single-source IT services and phone systems both locally and nationally. Specializing in one-call technology, we support small to mid-sized businesses, non-profit organizations, educational institutions, healthcare, and Federal, State, and Local Government agencies.
We prioritize superior customer service while equipping our clients with the latest innovative technology. Our clients prefer our single point of contact for a variety of products and services all under the watchful eye of dedicated project managers.
Be an innovative and efficient “people first” technology businesses while enriching the lives our staff, customers, and the communities around us.
Our Guarantee
Vulnerability assessment, asset inventories, onsite surveys and evaluations, existing vendor audits, and needs analysis.
Reporting the findings from the discovery into a proposal, and recommendations budget. Prioritize the findings from urgent to eventual needs, create a project timeline plan, and assign a dedicated project manager
Onsite and remote technology deployments, cloud management tools, and detailed documentation. Standardizing, cleaning, recycling, labeling, and remotely managing equipment to integrate technologies for greater efficiency.
Technology education at the most basic level so the local team members know. how to use the equipment (Phone training).
Help Desk and Network Operations Center (NOC) - Best in class remote monitoring and tools for cloud management software to monitor and keep equipment updated - performing preventative system maintenance.
Dedicated account management, ongoing strategy, quality business reviews (QBR), growth service, and support plans.
At Teltek, our company culture focuses on promoting a diverse and inclusive workforce. This not only benefits our internal team, as they are exposed to new perspectives, traditions, and experiences, but also our clients, who receive more effective communication and understanding.
We make it easy by acting as a single source technology resource for our partners, assisting with evaluation, negotiation, procurement and implementation of carrier, cabling and PBX solutions.
Our dedicated project coordinators and engineers oversee all deployments from sourcing through implementation ensuring a smooth transition. Let us add value to your existing relationships, eliminate competition and to increase your company’s bottom line!
"Thank you for the donation of all for the goodies [your staff] donated to the Humane Society of Carroll County in December. It was so thoughtful of you! Your generosity speaks volumes about your concerns for our homeless pets and your kindness is greatly appreciated. Thanks for your continuous support of our facility. With the help of good people like you, our homeless pets can live long healthy lives"
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Staff
Carrol County Humane Society
"I was so pleased with their IT services and the overall company from day one! The staff is so nice and helpful, with a timely response to your calls. I highly recommend their company!"
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Practice Administrator
Foxhall Cardiology
"Senior Telecom Technician, Bob Nicoli, assisted our office in setting up our phone system. He was personable, patient and very helpful"
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Celeste F.
Interstate Insurance Management, Inc.
"We were in great hands, your technicians are the reason I felt confident about Teltek handling this transition. They always listens to the needs of the client and are easy to work with making the experience a pleasant one!"
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Shari R.
American Medical Writers Association
"Teltek continually exceeds our expectations and has helps make us a more efficient workplace. Recently, Teltek was instrumental in deploying a cloud backup / disaster recovery solution which has all of our most important data safely backed up to multiple locations. Teltek has made my job easier has always provided dependable support."
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Brian Hargett
Form Services
"Thanks, Chris. We were very happy with the implementation. Cabling was cleaned up and looked great and we appreciated your team’s flexibility with rescheduling to finish the job. The techs were approachable and professional and the job was done fast and correct. I have your card on file."
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Todd E.
Ellicott Dredges