Recently, I wrote about the importance of “Music on Hold” and how that can keep your prospective/current customer in a good mood while they wait. Today, I would like to talk about something similar: Custom On-Hold Message. If you call Teltek today and you are placed on hold, you will hear a pleasant voice say this
A Custom On-Hold Message is a great way to advertise your company to the caller. Talk about products, services, or anything that you feel the customer would find useful to know. And remember; always finish with something like, “Thank you for holding, a representative will be with you shortly.”
Here is brief overview of some of the features of Custom On-Hold Messaging:
– Professionally Recorded message (WAV format)
– Supports up to 5 paragraphs of text (450 words each)
– Choose your own background music
– The recording can be played through any commercial grade MP3 player
Call us today at 1-866-9-TELTEK, to learn more about Custom On-Hold messages, Music On-Hold, and any of our other great services that can be integrated with your phone system!