Suite-Home is a three star hotel chain based in France. They have 6 hotels strategically placed in historic french cities and they have plans to expand to a total of 17 hotels in the near future. Suite-Home prides itself on providing their guests with a homey environment that includes spacious rooms with kitchens, a daily breakfast buffet and a reliable, user-friendly phone system; the Avaya IP Office!
The primary objective of the hotel chain is to ensure that their guests are comfortable and feel as if their personal and business needs are being met. The Avaya IP Office phone system was recommended to the hotel chain for its expandability, reliability and efficiency. A single server is able to support the phone systems at all six locations, which saves money and time. The server connects to the property management system designed to handle reservations and billing.
Avaya’s conferencing services provide guests with the ability to stay in touch with the office or conduct important business meetings while at the hotel. The Mobile Worker application allows hotel managers to keep in touch with employees and manage all aspects of the hotel when they are not on site.
Xavier Godard of ETP Tetracom, an Avaya Partner, finds the IP Office phone system “perfectly adapted to the hotel industry” and he appreciates the way Avaya listens to him and presents solutions to their needs.
Watch this video to see this and more in their own words!
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Call Teltek today for more information on the Avaya IP Office phone system and how it can help you save money, run your business more efficiently and wow your customers and guests!
Teltek is a Certified Avaya Business Partner, NEC Dealer, and Microsoft Partner with two locations in the Baltimore Metropolitan area. We specialize in providing one call technology support for small to mid-sized businesses and nonprofits in Maryland, Washington, DC, Virginia and Pennsylvania.