Customer Interaction Solutions magazine is the creator of The 2012 Speech Technology Excellence Awards, which recognizes companies “who have made significant contributions improving speech applications for their clients”. 14 companies were commended for their products.
The Avaya Aura Experience Portal was among the winners.
Avaya Aura Experience Portal is the latest generation of Avaya Voice Portal, Avaya’s multiple award-winning platform for intelligent call routing and multichannel self-service solutions. It helps organizations automate and centrally manage multimedia self service and integrated voice response (IVR) applications.
Experience Portal can help your organization increase customer satisfaction with inbound and outbound automated customer care.
Please call Teltek for more information on Avaya Aura Experience Portal. You can also learn more about it by viewing this brochure.
Teltek is a Certified Avaya Business Partner, NEC Dealer, and Microsoft Partner with two locations in the Baltimore Metropolitan area. We specialize in providing one call technology support for small to mid-sized businesses and nonprofits in Maryland, Washington, DC, Virginia and Pennsylvania.