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How can you work around the loss of Delta Server (call logging) when upgrading Avaya IP Office Software to version 7?

How can you work around the loss of Delta Server (call logging) when upgrading Avaya IP Office Software to version 7?

Two options:

 

  • Implement a basic call accounting package like Veramark eCAS and gain access to various reporting functions.

 

  • One of Teltek’s customers invented the following: Run System Monitor with only the call log filter enabled. That will give the exact same data Delta Server used to provide. “I’ve left it up for 4 days now and it has no system performance hit and it creates a new log file for each day. The only issue is you can’t log off the PC otherwise System Monitor goes away.”

 

Teltek is a Certified Avaya Business Partner, NEC Dealer, and Microsoft Partner with two locations in the Baltimore Metropolitan area. We specialize in providing one call technology support for small to mid-sized businesses and nonprofits in Maryland, Washington, DC, Virginia and Pennsylvania.

 

Teltek Blogger


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