How can you work around the loss of Delta Server (call logging) when upgrading Avaya IP Office Software to version 7?
- Implement a basic call accounting package like Veramark eCAS and gain access to various reporting functions.
- One of Teltek’s customers invented the following: Run System Monitor with only the call log filter enabled. That will give the exact same data Delta Server used to provide. “I’ve left it up for 4 days now and it has no system performance hit and it creates a new log file for each day. The only issue is you can’t log off the PC otherwise System Monitor goes away.”
Teltek is a Certified Avaya Business Partner, NEC Dealer, and Microsoft Partner with two locations in the Baltimore Metropolitan area. We specialize in providing one call technology support for small to mid-sized businesses and nonprofits in Maryland, Washington, DC, Virginia and Pennsylvania.