We added a new telephone number that is part of the rollover group on our NEC phone system but don’t want to publish the new phone number. We would like all of our customers calling in only on our main number. What should we do?
Contact your service provider and request that all numbers in the rollover group reflect the outbound caller ID information of your main number. This way it will always appear that you are calling out on your main telephone number no matter which line you use.
Teltek is a Certified Avaya Business Partner, NEC Dealer, and Microsoft Partner with two locations in the Baltimore Metropolitan area. We specialize in providing one call technology support for small to mid-sized businesses and nonprofits in Maryland, Washington, DC, Virginia and Pennsylvania.
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