Looking for a more competitive and scaleable call recording solution for use with Avaya IP Office? Xima is said to be on the cusp of releasing a new voice recording appliance “VRTX” this summer. The new appliance promises to be easy to install, cost effective and will interoperate with Avaya IP Office (all models) and Avaya Communication Manager (CM). With the appliance and the appropriate Xima modules you will be able to associate the call recordings inside of their Cradle to Grave module. Stay tuned for more details . . .
Maybe you’re an existing Xima or Avaya customer or maybe you’re looking for a new solution to manage your call center or IP phone system. Either way, a upcoming release from Xima might be right up your alley. The Teltek team can help you choose the right telephone, call center and recording solution to fit your needs – give us a call to discuss which option is best for you!
Teltek is a Certified Avaya Business Partner, NEC Dealer, and Microsoft Partner with two locations in the Baltimore Metropolitan area. We specialize in providing one call technology support for small to mid-sized businesses and nonprofits in Maryland, Washington, DC, Virginia and Pennsylvania