Single Point of Contact
One of the biggest problems with having multiple vendors supply and support your office’s phone system, computers, helpdesk, internet service, etc. is that when there’s an issue you have to call multiple companies. Not only can that be annoying, but it also wastes precious time you could be putting into your business. With a single vendor, you’ll have just ONE contact for all of your small business technology. So get rid of that list with all of your vendors and their contact information and feel the freedom that one vendor can give!
Saves You Money
When you have systems with multiple vendors, you generally pay a higher price because you’re forced to buy separate systems to get to the same end. Single vendors can often offer better prices because of the higher volume of equipment/technology and the technical support they can also provide. You also don’t have to deal with multiple invoices which makes it easier to know what you are paying for and saves time on paying your bills.
Better Integration
Have you ever had an issue with one piece of technology not communicating with another one? Or maybe two systems have overlapping features and you think, “What’s the point?” Well, a single vendor who provides all of your small business’s technology and support will solve those problems. Each system tightly integrates with the next and tends to work more efficiently than hodge-podge systems.
EASY!
Not only do you have a single point of contact with one vendor (one contact, one invoice = EASY!), but troubleshooting and maintenance also tends to be easier because of the expertise and knowledge Technical Support has with their products. And with Teltek’s Total Care Assurance, your service request is managed by a project manager who leads you through the entire process, from installation to ongoing support.