Avaya IP Office is a high-powered telecommunications platform that is designed with small and mid-sized businesses in mind. Whether you have 25 employees or 1,000, Avaya has a solution for you! Here are 4 of the many reasons why your office should make the switch to Avaya IP Office.
Plenty of businesses devote time and money to optimizing the customer experience, but the employee experience also matters. One study found that 90% of customers expect to choose a service provider, product or service based solely on the customer experience. Avaya IP Office takes both customer and employee experience into account for a seamless and simple telecommunications solution. Avaya studied decades of call center research (on top of company experience) to develop an intuitive communications platform. IP Office lets voice or video calls reach the right person in seconds, whether the employee is next door or hundreds of miles away.
When you use Avaya IP Office, you can support any of the following devices and call types:
- IP phones
- Analog phones
- Digital phones
- Digital and analog cordless phones
- Calls made over Wi-Fi, 3G or 4G networks
The longer that it takes employees to communicate with each other and customers, the less productive your office will be. Avaya IP Office keeps employees in touch throughout the workday with a single number. Employees, remote or in-office, can all access the same convenient features. If your employees don’t have office phones, they will be able to utilize personal mobile or home phones as an extension. By keeping employees connected, your business will experience higher levels of productivity.
On top of Teltek’s best-in-industry Total Care Assurance guarantee, Avaya IP Office can also help you to cut costs. Many of our customers experience a 25% lower cost of ownership than they would with a similar telecommunications solution. All calls will be routed through one central system, so cellular call charges and long-distance charges will be minimized if you have remote employees. Avaya IP Office is also designed to be scalable, so it can grow or contract with your business.
Avaya IP Office Solutions from Teltek
Teltek is a leader in Avaya IP Office installation, maintenance and service. Thanks to our Total Care Assurance Guarantee. Our proprietary approach to meeting any business’s IT needs for a single fixed price is part of what makes Teltek different. If you are ready to learn more about Teltek and out Total Care Assurance solutions, contact us today for a free consultation at 1-866-9-TELTEK or 410-552-6580.