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IT Auditing Services
Based in Maryland and Washington, D.C.

Is your IT infrastructure working at peak efficiency, and are you fully protected from data losses, costly downtime, and malicious cyber attacks?

Comprehensive IT Audits

Regardless of the size or nature of your business, technology plays an integral role in your operations.

If you’re fortunate enough to have avoided a major issue or breach, it can be a little too easy to slip into autopilot and assume that no news is good news when it comes to the functionality of your IT systems.

The truth is, you likely are missing opportunities for substantial improvement to the performance of your IT environment, as well as to your security standards and controls.

What is an IT Audit?

An IT audit is an in-depth review of your IT infrastructure, applications, policies, and risk controls, with the ultimate goal of maximizing performance, efficiency, and security.

Your business is fluid, changing over time to reflect different objectives, offerings, team sizes, etc. The technology that you leverage to support these facets must be adaptable and agile, requiring strategic input and direction for the best results. In other words, your IT has to really work for you, and what worked two years ago may no longer be the right fit.

Many businesses and organizations invest in these audits 1-2 times per year as part of their proactive IT maintenance plan, and certainly when they have any questions or concerns.

IT Audits

Learn about Teltek’s IT Services


    data audit

    Why Do You Need An IT Audit?

    Having an experienced IT team look under the hood offers several key benefits:

    • Identify any vulnerabilities.
    • Increase efficiency and reduce waste.
    • Maximize tools you already have in place by rectifying any missed opportunities.
    • Save money by eliminating tools (or redundancies) that aren’t offering direct value.
    • Be sure you’re in compliance with regulatory standards and requirements.
    • Discover new ways to maximize your technology.

    How Do IT Audits Work?

    As a technology solutions integrator, we’ve seen firsthand how crucial these audits can be. For the best value, it’s essential to work with a company that offers both IT expertise and cyber security experience, rounding out their perspective and recommendations.

    THE TELTEK APPROACH

    Step 1: Technology Assessment

    We begin with an in-depth, on-site technology assessment to review your existing systems.

    This review will include:

    • Computer network
    • Telephone phone system
    • Server(s)
    • Computers
    • Business equipment (copiers, printers, scanners, etc.)
    • Software
    • Cloud services
    • Wireless devices
    • Camera/access control systems
    • Cabling infrastructure
    • Wireless internet
    • Telephone and internet service providers and other related technologies

    Our goal is to orient ourselves to your technology environment, and help identify the core systems architecture, capabilities, deficiencies, potential cost-savings, and lingering issues you’ve experienced. The information gathered will be used to estimate the time and resources required for a resolution and ongoing support.

    This assessment will also include:

    • A consultation with key personnel to identify known issues, concerns, and requests.
    • An on-site inspection of the physical attributes of your technology environment, including location, temperature, security, cleanliness, and proper installation promoting airflow.
    • A structured cabling review to confirm that you have a sufficient category of network cabling, and that your cabling is properly installed and labeled to eliminate potential connectivity issues and promote efficient troubleshooting in the future.
    • Business equipment bill review and cost analysis (upon request).
    • A network scan and asset inventory/aging report.
    • A security scan and vulnerability report.
    • Wireline and wireless phone and internet service provider efficiency and cost analysis.
    • Basic wireless coverage survey.
    • Pictures and technical documentation.

    Step 2: Report Our Findings

    This conversation will include:.

    • Reporting our initial findings and recommendations (plus associated costs)
    • Discuss your priorities
    • Execute initial agreement

    Our initial agreement will encompass mission-critical recommendations and baseline support, along with a mutually-agreeable plan of action and timeline. We’ll also gather any other necessary information during the on-boarding process, followed by our recommendations and any necessary adjustments.

    audit-right1
    it audit

    Step 3: Your Dedicated Teltek Team is Assigned

    It’s time to begin initial deployment and configuration. Your dedicated Teltek team will include a project manager, lead and secondary engineer, and an account manager.

    This deployment will also include:

    • Managed antivirus
    • Data backup
    • Best-in-class remote monitoring tool on all servers and critical network devices (this enables our help desk to better remotely manage voice and data networks)
    • Continue to gather additional information, site documentation, and detail additional observations/future recommendations
    • Establish routine progress calls for the duration of deployment with all parties involved (if requested/required)

    If you have an existing managed services provider, one month of overlapping support will be required to make a smooth transition to Teltek support.

    Step 4: Complete Your Cybersecurity Assessment and Present Findings/Recommendations

    We’ll share our findings with you, and make recommendations based on what we identified during the on-boarding process. We’ll also finalize the next steps for our recommendations, and form a timeline for additional, lower priority items.

    Step 5: Finalize Your Support Protocols

    Based on all the information we’ve gathered, and your needs/budget, we’ll establish your specific support protocols.

    This will include:

    • Proactive equipment refresh schedule
    • Assign a dedicated account manager
    • Establish routine, proactive, on-site visits with an engineer, or an annual CIO-level call/meeting
    it audit screen review

    IT Audit Services

    Contact us with any questions, and to take a closer look at your specific concerns and goals. It would be our pleasure to put our experience to work for you.