Regardless of the size or nature of your business, technology plays an integral role in your operations.
If you’re fortunate enough to have avoided a major issue or breach, it can be a little too easy to slip into autopilot and assume that no news is good news when it comes to the functionality of your IT systems.
The truth is, you likely are missing opportunities for substantial improvement to the performance of your IT environment, as well as to your security standards and controls.
An IT audit is an in-depth review of your IT infrastructure, applications, policies, and risk controls, with the ultimate goal of maximizing performance, efficiency, and security.
Your business is fluid, changing over time to reflect different objectives, offerings, team sizes, etc. The technology that you leverage to support these facets must be adaptable and agile, requiring strategic input and direction for the best results. In other words, your IT has to really work for you, and what worked two years ago may no longer be the right fit.
Many businesses and organizations invest in these audits 1-2 times per year as part of their proactive IT maintenance plan, and certainly when they have any questions or concerns.
Having an experienced IT team look under the hood offers several key benefits:
As a technology solutions integrator, we’ve seen firsthand how crucial these audits can be. For the best value, it’s essential to work with a company that offers both IT expertise and cyber security experience, rounding out their perspective and recommendations.
We begin with an in-depth, on-site technology assessment to review your existing systems.
This review will include:
Our goal is to orient ourselves to your technology environment, and help identify the core systems architecture, capabilities, deficiencies, potential cost-savings, and lingering issues you’ve experienced. The information gathered will be used to estimate the time and resources required for a resolution and ongoing support.
This assessment will also include:
This conversation will include:.
Our initial agreement will encompass mission-critical recommendations and baseline support, along with a mutually-agreeable plan of action and timeline. We’ll also gather any other necessary information during the on-boarding process, followed by our recommendations and any necessary adjustments.
It’s time to begin initial deployment and configuration. Your dedicated Teltek team will include a project manager, lead and secondary engineer, and an account manager.
This deployment will also include:
If you have an existing managed services provider, one month of overlapping support will be required to make a smooth transition to Teltek support.
We’ll share our findings with you, and make recommendations based on what we identified during the on-boarding process. We’ll also finalize the next steps for our recommendations, and form a timeline for additional, lower priority items.
Based on all the information we’ve gathered, and your needs/budget, we’ll establish your specific support protocols.
This will include:
Contact us with any questions, and to take a closer look at your specific concerns and goals. It would be our pleasure to put our experience to work for you.