If you are experiencing problems with the display on your NEC DSX Telephone, you are entitled to a replacement refurbished phone, whether your phone is within its warranty or not!
Simply contact Teltek to receive a return authorization form which will ask you for the Stock Number and Barcode Number from the bottom of the faulty phone(s). The form will need to be completed and submitted back to Teltek, you will then be contacted by a representative
for the next steps.
Frequently Asked Questions:
Q: Do we have to re-program our phone(s) or re-record personal mailbox greeting when replacing our phone(s)?
A: No, the programming is in the jack not the phone. Simply unplug the defective phone, plug in the replacement and your done!
Q: Does the replacement phone come with a warranty?
A: Yes! The replacement phone includes a New 1 Year Warranty!
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