We are often asked to explain the differences between a few models of phones in the 4600 series. Below is an outline of some of the more distinctive features of the various models.
The 4620 and 4620SW SW IP Telephones have the exact same appearance, user interface, and functionality. The phones do have somewhat different internal circuitry, and, unlike the 4620, the 4620SW supports Russian and multi-byte characters (Chinese, Japanese, and Hebrew), as covered in Selecting an Alternate Language in Chapter 6: 4620/4620SW/4621SW IP Telephone Options.
When the term “4620” is used anywhere in this article, the information also applies to the 4620SW, unless otherwise noted.
The 4620SW and the 4621SW are almost exactly the same telephone. Both telephones have the same appearance, user interface, and functionality. The phones do have somewhat different internal circuitry, and the 4621SW has a special backlit display. Like the 4620SW, the 4621SW supports Russian and multi-byte characters (Chinese, Japanese, and Hebrew), as covered in Selecting an Alternate Language in Chapter 6: 4620/4620SW/4621SW IP Telephone Options.
When this article uses the terms “4620” and “4620SW,” the information also applies to the 4621SW, unless otherwise noted.
If you still need more information to make your final decision, call Teltek! As an Avaya dealer and certified SME expert, we are well versed in Avaya telephone models and we can consult with you to find the perfect fit for your business.
Teltek is a Certified Avaya Business Partner, NEC Dealer, and Microsoft Partner with two locations in the Baltimore Metropolitan area. We specialize in providing one call technology support for small to mid-sized businesses and nonprofits in Maryland, Washington, DC, Virginia and Pennsylvania.