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Chronicall’s Call Recording Library Offers True “Cradle to Grave” Tracking

Chronicall’s Call Recording Library Offers True “Cradle to Grave” Tracking

In addition to the tools you’ve come to expect from Xima’s Chronicall call reporting application, the addition of the Recording Library Module allows for unparalleled access to data for reporting and analysis. 

 

Now in addition to understanding the life of a call from “cradle to grave,” such as hold, transfer, conference and park, you’ll also be able to playback the recorded wave files from Avaya IP Office Voicemail Pro via the Xima Chronicall web interface providing you with the data you need, when you need it.

 

Teltek is a Certified Avaya Business Partner, NEC Dealer, and Microsoft Partner with two locations in the Baltimore Metropolitan area. We specialize in providing one call technology support for small to mid-sized businesses and nonprofits in Maryland, Washington, DC, Virginia and Pennsylvania.

 

Teltek Blogger


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