Chronicall offers unlimited amount of users that can be logged in at one time and doesn’t require that separate supervisor or admin licenses be purchased. Each of your users can be given their own username and password by the administrator. User types include:
- Administrator – total access to all of Chronicall’s functions and settings.
- Manager – access to all call information, reports, and Realtime tabs. They also have the ability to create and manage users but will not have access to the systems settings menu which is limited to administrator
- Basic User – able to access all modular information (Cradle to Grave, reports, Recording Library, Realtime, Dashboards, etc.) However, this access can be limited on an individual basis by an administrator or manager
The user access controls allow you to enable your team to access valuable information while successfully controlling it at the same time. The Chronicall system is scalable and can be a great fit for any number of users at an affordable price point.
For additional training on Xima’s Chronicall system or to discuss your call center needs and see if Chronicall will be a good fit for your business please Give us a call !
Teltek is a Certified Avaya Business Partner, NEC Dealer, and Microsoft Partner with two locations in the Baltimore Metropolitan area. We specialize in providing one call technology support for small to mid-sized businesses and nonprofits in Maryland, Washington, DC, Virginia and Pennsylvania.