Avaya Legacy SME systems, including Merlin, Partner and Spirit are in End of Product Sale status. These systems are no longer in production and the cost of parts to maintain them is increasing.
As of March 15th, 2012, Avaya is now only offering a maximum one year contract term for maintenance on these older systems. Multi-year terms are no longer available. The Legacy systems affected are listed below:
Merlin Classic
Merlin Legend
Merlin Magix
Merlin telephones
PARTNER Endeavor
PARTNER II
PARTNER Plus
PARTNER ACS
PARTNER telephones
Spirit systems
In order to ease the pain of purchasing a new phone system, Avaya is running a new promotion called Avaya Trade in PLUS. If a customer purchases an Avaya IP Office phone system and returns the legacy equipment and phones to Avaya, they will receive a bonus rebate of up to $6,000.00! The full rebate amount is the standard Trade-in Trade-up value plus the Trade in PLUS promotion bonus.
The promotion started February 15, 2012 and will run until June 29, 2012. All equipment and phones must be received at Avaya by September 30, 2012 and the check will be issued within 60 days after the equipment and phones are received.
Teltek offers multi-year maintenance plans for almost all types of phone systems, including legacy models. For more information on the Trade In PLUS program or upgrading your Avaya legacy phone system to IP Office, call Teltek today!
Teltek is a Certified Avaya Business Partner, NEC Dealer, and Microsoft Partner with two locations in the Baltimore Metropolitan area. We specialize in providing one call technology support for small to mid-sized businesses and nonprofits in Maryland, Washington, DC, Virginia and Pennsylvania.