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voicemail. Tag

30 Dec

Is voice mail a dinosaur? Coca-Cola thinks so

by Teltek Editorial Team
in Uncategorized
Comments

  Coca-Cola, a global leader in the beverage industry, has elected to disconnect the feature on all of it's phones at HQ in Atlanta. The company  believes the change will allow them "to simplify the way (they) work and increase productivity,"  per an internal memo,  Bloomberg reports.   In the age of the smartphone and unified communications, workers are more comfortable fielding emails or texts rather than having to...

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14 Nov

Comcast Business Voice Edge Tips: BLF and "0" out option for voicemail

by Teltek Editorial Team
in FAQ
Comments

Check out this "how to" video from Comcast on how to utilize Busy Lamp Field (BLF) and the voice mail “0” out option for call monitoring with their Business Voice Service!   [youtube_sc url="https://www.youtube.com/watch?v=3ShkSN-PBU4#t=72"]   Teltek is a Certified Avaya Business Partner, NEC Dealer, Zultys, and Microsoft Partner with two locations in the Baltimore Metropolitan area. We specialize in providing one call technology support for small to mid-sized businesses and nonprofits in Maryland, Washington, DC,...

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08 Apr

What is Unified Communications?

by Teltek Editorial Team
in FAQ
Comments

Unified communications (UC) is a broad term for the integration of real-time communications (such as chat, voice, and video) with other business applications, such as email, customer relationship management (CRM), and contact center applications. UC solutions combine real-time communications with digital business applications that are delivered from a single communications system—a system that delivers all of these services through business-class network connections.  By unifying the...

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21 Mar

Don’t miss this opportunity! 36 Month 0% Lease on NEC SL1100 Phone Systems.

by Teltek Editorial Team
in Products & Services
Comments

Want to make your team more reachable, responsive and productive? Lease a NEC SL1100 phone system for 0% on a 36 month plan.    The SL1100 Features    IP Technology    Mobility Options    Voicemail    Call Accounting    Automatic Call Distribution (ACD)    SL Desktop Suite (Unified Communications)    Network Remote Office Locations    Selection of IP and Digital Handsets   PROMOTION ENDS MARCH 31, 2014.   Call...

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30 Oct

How can you protect yourself against toll fraud?

by Teltek Editorial Team
in Teltek News
Comments

Toll Fraud?  You might ask . . . is she referring to someone swiping my EZ-Pass? While that would also be extremely aggravating, no, actually I’m talking about hackers attacking your phone system and racking up massive long distance charges on your account.   This can result in tens of thousands of dollars in fraudulent charges showing up on your bill. Hackers can gain access to your...

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05 Mar

Girl On Wire – Unified Communications Unveiled

by Teltek Editorial Team
in Girl on Wire
Comments

Unified Communications (UC), is one of those hot buzzwords that gets tossed around, but what exactly is it and how can Teltek help you achieve it if that is a goal for your business? UC is best defined as the real-time integration of multiple communication solutions to optimize business processes and present a consistent, unified user interface and user experience across multiple devices and media types. A few examples...

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05 Jan

"Do Not Disturb" Creates A Disturbance For A Partner User

by Teltek Editorial Team
in Teltek News
Comments

One of our customers had an Avaya Partner ACS Release 3 processor with Avaya Mail VS R-5 (PN: 6108-544A) voicemail. The processor crashed and we replaced it with an ACS-R8 processor. Shortly after the replacement processor was installed, a new challenge arose. The auto attendant was unable to transfer a call to an extension that had the Do Not Disturb (DND) function activated.  The call transfer could not be completed...

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06 Jun

NEC DSX: Expanding Voicemail Capacity and Upgrading from IntraMail to IntraMail Pro

by Teltek Editorial Team
in Products & Services
Comments

This is the 7th entry in our NEC DSX Small Business Phone System: Powerful, Affordable, & Flexible Monday blog series. Today we are overviewing two new voicemail options that are available with software version 3: Expanding your voicemail ports and storage time and upgrading from the standard IntraMail to the IntraMail Pro version, both without having to replace your voicemail! Be sure to check back on...

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10 Jan

Teltek – Small Business, Big Value

by Teltek Editorial Team
in Teltek News
Comments

When researching companies to install and support your telephone system, the size of the business who will be servicing you is something to consider. Some business live by the mantra “get big fast”; big possibly translating to deeper pockets, and being faster and servicing more clients.  But, the value that these traits offer to their customers is only a perceived value.  Although a larger telecom company may...

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22 Nov

Teltek Attends the Baltimore Ravens All Community Team Foundation's Auction Party

by Teltek Editorial Team
in Teltek News
Comments

Teltek would like to extend a special thank you to Jim Fielder of Clifton Gunderson for inviting our company to attend the Baltimore Ravens All Community Team (ACT) Foundation’s 10th annual Auction Party at M&T Bank Stadium.  There were silent and live auctions for hot items such as autographed jersey’s, footballs, and other memorabilia, a recorded voicemail for your phone by one of the Baltimore...

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